Cancellation Policy

At Loopring India Pvt. Ltd., we strive to ensure customer satisfaction and transparency in our services. This Cancellation Policy outlines the terms and conditions under which cancellations and refunds are processed.

1. Service Cancellation

Clients may request a cancellation of services under the following conditions:

• The cancellation request is made within 7 days of service initiation.
• For project-based services, cancellation requests must be submitted before the project reaches 20% completion.
• Recurring services, such as subscriptions, must be canceled at least 7 days prior to the next billing cycle.

2. Non-Cancellable Services

The following services are non-cancellable:

• Services already delivered or completed.
• Custom software or applications designed specifically for the client.
• Third-party services purchased on behalf of the client.

3. Refund Eligibility

Refunds are processed under the following circumstances:

• If the cancellation request meets the above conditions.
• If the service cannot be delivered due to unforeseen technical issues on our end.
• Refunds will not be issued for delays caused by client-side issues, such as incomplete requirements or delayed approvals.

4. Refund Process

Once a cancellation request is approved, refunds will be processed as follows:

• Refunds will be issued to the original payment method within 7-10 business days.
• Any processing fees or third-party charges incurred will be deducted from the refund amount.

5. Contact for Cancellations

To request a cancellation, please contact us at:

• Email: info@loopring.in
• Phone: +917014429089

6. Changes to This Policy

Loopring India Pvt. Ltd. reserves the right to update this Cancellation Policy at any time. Any changes will be communicated on our website.